Factory Outlet Store Reviews
2.7
/5.0
45 customer reviews
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reviewers recommend
Factory Outlet Store
Factory Outlet Store, known for its electronics and home appliances, is rated 2.7 out of 5. The rating reflects how bargain shoppers and tech enthusiasts view their experience with Factory Outlet Store. Reviews of Factory Outlet Store are verified before publication.
How would you rate Factory Outlet Store?
45 Reviews on Factory Outlet Store
by Randy R338
I had a question about a transducer and…
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by Bruce811
We lost/ broke 2 handhelds that are in…
I was able to find 2 for 147.00 where as another website wanted 101.00 for each. And here I know who the seller is.
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by Linda L.
had to find the correct model mount…
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by Ferguson490
Kane has been super nice and helpful…
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by Suzanne
Couldn't easily find charging cord for…
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by Samantha Wallace
Found this store on a recommendation of…friend
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by Isaac Carter
Needed a new battery for my landline…
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by Darrell F.
The Purchase Was Really Quick and Easy
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by Chapman031
Motorcycle mount for Garmin Smart Drive 65
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by Dylan G.
Easy and quick search for product
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Factory Outlet Store Q&A
Q:
Wheere is my order- #FOS9393223E??
That's a question no one can answer for me. Tried calling and now I have to wait 10 days for their investigation
by Howard273 - May 15, 2020
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Q:
I need a return form to return my Magellan Road Mate.
The email to request [email protected] You must include your order number.
by Alfred F. - May 03, 2020
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Q:
What do i need to do to have a water filter returned as it does not fit my fridge.
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Q:
I purchased a six pack of GE refrigerator water filters . They will not seat like the original filters . I can put a GE filter in and it works fine . How can I send them back for working filters /
Why waste time contacting a bunch of lying, thieving, conniving criminals that should have their business nailed shut and shut down. I honestly do not know why BBB has not taken them to jail? Total criminal conduct by the organization
by Aubree084 - April 02, 2018
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This question is for the Staff/Management to answer: I phoned in my order in personally to ensure I would have a certain travel bag, by a certain date, for an important trip that I had been planning for years. They never notified me that the bag would not arrive as promised, and by the time I found out that it was weeks on back order, I was out of options and out of time. I said I would agree to a substitution of a comparable bag - but that I still needed it by the same date. After spending hours on hold, they only had one bag in stock that is similar in function (not style), which cost $40 more. Customer Service said they could not even give me a discount on the replacement bag (which I really didn't want, or like!) AND THEN they insisted I would have to pay the expensive rush shipping if I wanted the bag on time. Had they shipped it as promised, there would be no need for rush shipping! Bad experience so far all the way around. I still have a few days before my trip, so I am asking for decency and understanding - not what I asked for or what was promised to me, but at least do the decent thing and make it right. My question is this: Why is your customer service not empowered to do what is necessary to keep a customer satisfied? If the company fell short on two promises (the bag that was promised, and by the promised arrival date), then how do you feel it is reasonable for the customer to pay extra for something they did not originally order, and then pay extra for rush shipping? The company needs to take responsibility for not delivering on their promises, period. This is unacceptable to leave the customer without options, not even notify them
Company is nothing but a crooked $#*! company that is the bottom line I will be in touch with the BBB
by Kitty222 - March 18, 2019
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You did notice that my question posted on Sept. 2,2016 and it took until May 8,2017 to get a response, right?
by Monica645 - May 08, 2017
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